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PSPs told us how they are dealing with the key changes and challenges being thrust upon them today

We recently surveyed Payment Service Providers from around the world about how they are dealing with today’s volatile payments landscape.

We particularly focused on the hot topics: instant payments, ISO 20022, and liquidity management, all of which are heavily impacting the payments industry, and asked PSPs to reveal what they saw as the main challenges experienced today, how they are rising to these challenges including insights into global technology investment strategies and cloud adoption trends among others.

The survey took place against a backdrop of rapid digitalization, where advancements in technology, regulatory overhauls, the introduction of new initiatives and schemes – not to mention the wide-reaching impact of the pandemic – are having a tumultuous effect in the payments industry – perhaps the greatest experienced in the last decade.

Navigating these changes successfully no doubt involves rethinking existing approaches, business models and systems as well as intelligently leveraging on the many innovative technologies available including, in many cases, adopting a cloud-based strategy.

Report- How PSPs are navigating change in a challenging payments landscape

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